832 Product Suspends

Go to the 832 Product Suspends tab in the Work Suspends panel.

The page groups invoices by Product ID. Click the arrow to view associated invoices.

For invoice details, click on the line of the invoice you would like to view. 

Select the checkbox next to the Product ID you want to correct, then click Link MFR Product.

Enter the product information and proceed by clicking Next.

Choose the correct manufacturer SKU from the list and click Next.

Set the conversion factor, using the calculator if needed, and select Next.

On the final screen, confirm that all the entered information is accurate. Once you click Submit, the data will be sent for Pending Manufacturer Approval.

All invoice lines missing the cross-reference will be automatically updated.